We have an intern working with us. She is getting her MBA. She still has that new car smell on her. By that I mean - she hasn't become bitter and jaded. She is still full of the possibility that most business problems are easy to fix. If only we applied ourselves. She's taken to quizzing me. The classic battle of education versus experience.
She challenged me the other day with a problem they had studied. I thought it would make for interesting reading. The problem was a struggling manufacturing operation. The problem is pitched as one of production. But I will give the ending away. It really is a quality problem.
So - over the next few posts, I will lay out the Mike Lally Method. :) We will talk operations, sales, a little finance, and HR (shudder) with a good dose of management and leadership thrown in.
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